Privacy policy
At WELC'HOME AWAY, we are committed to protecting the privacy of our users and customers. This privacy policy describes how we collect, use and protect your personal data when you use our website http://www.welchomeaway.com ("the website").
Data controller
Name: WELC'HOME AWAY.
VAT number: FR68932451933.
Address: 1120 route de gemenos, alta-rocca bat.A, Gemadom, 13400 AUBAGNE.
Phone: 04 65 10 05 42
Email: info@welchomeaway.com
Personal data collected
We may collect and process the following personal data:
Contact information (name, address, email address, telephone number).
Booking information (arrival and departure dates, number of people).
Payment information (credit card details or other payment methods).
Additional information that you voluntarily provide when you contact us.
Purpose of processing
We process your personal data for the following purposes:
To manage and confirm your holiday rental bookings.
To process payments and billing.
To communicate with you to provide you with information about your booking.
To send you commercial information and promotions, provided that you have given your consent.
To improve our services and the user experience on the website.
Legitimacy of processing
The legal basis for processing your personal data is as follows:
The performance of a contract to which the data subject is a party, or for the implementation at the request of the data subject of pre-contractual measures (bookings and payments).
The consent of the data subject (sending commercial communications).
Compliance with applicable legal obligations.
Recipients of personal data
We do not share your personal data with third parties, except in the following cases:
Legal obligation.
Service providers who act as processors and who provide adequate data protection guarantees (e.g. payment services, web hosting services).
International data transfers
Your personal data will not be transferred to countries outside the European Economic Area (EEA) without adequate guarantees and in compliance with applicable regulations.
Data subject rights
You have the right to:
Access your personal data
Request the rectification of inaccurate data.
Request the deletion of your data when, among other things, it is no longer necessary for the purposes for which it was collected.
Request the limitation of the processing of your data.
Object to the processing of your data.
Request the portability of your data.
You can exercise these rights by sending a written request to [Email] or [Full postal address]. You also have the right to lodge a complaint with a supervisory authority.
Data security
We implement technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration or destruction.
10. Data retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.
11. Changes to the privacy policy
We reserve the right to change this privacy policy at any time. Any changes will be posted on the website and, if significant, we will notify you by email.
12. Contact
If you have any questions about this privacy policy or how we process your personal data, please contact us at info@welchomeaway.com or at 1120 route de gemenos, alta-rocca bat.A, Gemadom, 13400 AUBAGNE.